Radiologic Technologist Extern - Express Care
Company: CARLE
Location: Bloomington
Posted on: October 14, 2024
Job Description:
THIS IS A STUDENT POSITION - MUST BE ENROLLED IN A RAD TECH
PROGRAM. The Clinical Care Attendant Medical Office Assistant is
responsible for assisting the Physician, Nurse Practitioner, and
Physician Assistant (collectively "Provider") with front office and
back office duties in the outpatient management of patients on a
rotating basis. This position is a vital part of the office team
that cares for patients in the clinic setting working under the
direction of a Provider and working closely with the Provider,
other clinical staff, and direct patient care. Additionally, the
Clinical Care Attendant is responsible for a variety of clerical
and clinical functions within a clinic setting requiring knowledge
and integration of available standards, resources, and data;
discretion; good judgment; diplomacy; decision making; and a strong
customer service attitude. Acting as the patient advocate, the
Clinical Care Attendant has continuous contact with Providers,
patients, patient families/ significant others, community agencies,
and patient care staff and management.
- Clinical Excellence/Patient CarePerform and/or assist clinical
procedures consistent with training under supervision of Provider
in exam suite. Greet and welcome patients immediately upon arrival
to the clinic. Escort back to exam suite. Complete patient
registration and associated paperwork or assist in on-line
registration as needed, based on patient need, ability and desire.
Escort and check out upon completion of visit and assist patient
with completion of patient satisfaction survey if needed at the
time of check out.Obtain patients review of systems and history,
measure vital signs, including but not limited to weight, blood
pressure, pulse, temperature, and complete all necessary
documentation in patient's chart and consistent with clinical
protocol. Offer patient convenience items (water, coffee, tea, warm
blankets, etc.), to ensure patient is comfortable in exam suite
and/or lobby. Follow symptom-initiated protocols in place for
clinic operation. Perform labs as ordered/instructed either by
protocols or provider direction. Review after visit summary and
provide instructions to patient as instructed by Provider.Call all
patients back 48-72 hours post clinic visit to perform mandatory
follow up phone call. Consistent with Carle Health policy and as
directed by Provider call patient with results reporting in a
professional and courteous manner consistent with training and
licensure. Keep exam rooms stocked with adequate medical supplies,
maintain instruments, and sterilize as required. Take, relay, and
process messages from patient, Provider, pharmacy consistent with
training and licensure. Consistent with Carle Health policy
maintain all logs and required checks (e.g., refrigerator
temperatures, emergency medications, expired medications, oxygen,
cold sterilization fluid change, etc.).
- Employee DevelopmentMaintain Carle Health and department
policies, procedures and objectives; performs functions other than
described due to extenuating circumstances.May serve other
departments as assigned.Be aware of what is happening in
clinic/department and the organization by attending
clinic/department meetings, reading emails and regularly checking
information on the organization's intranet site.Maintain regular
and consistent attendance at work.Maintain compliance with CLIA,
OSHA, Safety and Risk Management guidelines.Maintain compliance
with Personnel policies and procedures.Monitor environmental
conditions in order to secure protected health information.Behave
in a manner consistent with all Corporate Compliance and HIPAA
policies and procedures.Demonstrate initiative to improve quality
and customer service by striving to exceed customer
expectations.Perform all duties consistent with training.Perform
other duties as requested by Clinic Manager to facilitate the
smooth and effective operations of the office.
Keywords: CARLE, Champaign , Radiologic Technologist Extern - Express Care, Other , Bloomington, Illinois
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